Product warnings and recalls

Recall

According to the EU Ordinance on General Product Safety, which came into force on December 13, 2024, we will take measures if Temu is informed about a callback to prevent the entrepreneur from selling the item as soon as possible. If we have customer data ourselves, we will notify the customers who have acquired the product concerned and inform you about the recruitment measures initiated by the entrepreneur or the competent authorities. We will also publish the information on our website.

Current 

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Management of manuals